There’s a little story that David Gill shared with me last year and I had to share it wider. David is a passionate people leader and he shared that he recently had an opportunity to go out on a tug boat in Wellington harbour and guide a ship into port. This is something that he has always wanted to do and he absolutely loved it. He then went on to draw an analogy to leadership that is so relevant for today’s environment. (more…)

It’s the beginning of another year and of course I’m going to talk about goal setting. It’s such an important part of our personal and professional development, and is an absolute must in your leadership toolkit. How many of us set goals for the new year, start off with a hiss and roar but have nothing to show for our efforts a couple of months later. We’ve all been guilty of it because goal setting alone isn’t enough. (more…)

If you’ve read the opening chapter of my book, you may remember me describing an incident where I was inadequately, and some might say unnecessarily, defending myself in a boardroom. This wasn’t the first time I embarrassed myself with that kind of behaviour, and it wasn’t the last. It took me a while to discover the underlying drivers for the behaviour, but once I did, I was able to make the changes which have helped me become more like the person I want to be. (more…)

I was giving a workshop on communication a few months ago and I shared that the only real way to build relationships was through face to face interactions. One of the participants absolutely stumped me when he vehemently disagreed and proclaimed that in his last role he worked from home and through email and social media formed some the best relationships of his life. I had to agree that the world is changing and that it is possible to form a relationship over the internet but (more…)

There is a famous quote from the bible, “You shall love your neighbour as yourself” (Mark 12:31) and while it sounds like a good idea, I don’t recommend it. I might be bringing upon myself the wrath of Christians everywhere but that’s not my intent. I understand the intention behind the statement and, in the perfect world…with the perfect person, it would be great advice. But it’s not a perfect world and I haven’t yet met the perfect person. Why I don’t recommend treating your neighbour as you would yourself (more…)

A very close friend of mine, Pádraig, was celebrating the christening of his daughter. Louise, my then-girlfriend and now long-suffering wife, and I were invited back to his place to continue the celebrations. Pádraig and I first became friends when we met as fitness instructors at a gym in Dublin. I left the industry, but Pádraig went on to become one of the foremost fitness experts in Ireland, lecturing in Trinity College and having a starring role in a long-running and successful television programme (more…)

Feedback is one of those things that is talked about a lot in organisations but is rarely done well. Sometimes, if you can believe it, it’s not done at all! No feedback at all is so much worse than “negative” feedback because without any feedback you don’t know if you’re hitting the mark or not. I put “negative” in double quotes because I believe feedback is just feedback…there’s no such thing as negative feedback, there’s only the meaning you put on it. All feedback is useful and there are certain things you (more…)

I was fortunate enough to be able to travel back to Ireland for a holiday over Christmas. Rather than going directly there we took in a couple of countries along the way to break things up. What a perfect opportunity to get through the backlog of books I’ve been building up over the year, I thought. All those hours of travel…what else would I be doing? Well, it turned out that I was out cold or bleary eyed for most of the travel time and hardly got through any of my books at all! That little experience reminded me (more…)

When I first arrived in New Zealand my boss was a relatively heavy smoker. It wasn’t unusual to find him outside dragging on a cigarette before coming back into the office to get back into his work. I often found myself joining him as we engaged in some conversation about an existing challenge we were facing into and although I never smoked, just the change of environment helped move the discussion along. After that brief five minutes outside we often came up with a solution or at least steps (more…)

When I finished my schooling I wasn’t sure what I wanted to do next. I was always interested in sports and fitness so I naturally gravitated toward being a fitness instructor. After a few years I had a yearning to get into computers and so went back to university to study computer science at night. It was a tough four years, working and studying, but eventually it paid off and I got my BSc in Computer Science but I wasn’t satisfied yet. I signed up for a diploma in commercial management which was another year (more…)