“I’m too busy”.

“I just don’t have the time.”

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As leaders we often forget how important a feedback conversation is to one of our team. To you and me, giving feedback might seem like a simple straightforward conversation but that couldn’t be further from reality. Even the smallest, seemingly insignificant, feedback can be taken the wrong way.

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Without trust, the chances of building a high performing team are virtually nil. Unfortunately it takes time and effort to build the type of trust in which a team can thrive but there are ways to help speed this along. One approach that I share in my leadership workshops is a simple, yet powerful, expectations exploration exercise. So how does it work?

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“If only I had more time to get things done …” If this is a lament you say to yourself more often than not then it’s clear you need a new strategy. I’m not judging because I’ve caught myself saying this more than I care to admit but it got to a point at the beginning of this year when I had enough!

I had all these big goals for the summer that included: (more…)

As I write this I’m not long back in New Zealand after taking another unplanned trip back to Ireland. Although it was great to see family, sadly the circumstances weren’t what I would have wished for; however, in life we can’t always choose the outcomes we’re faced with. In these instances we can ask ourselves, “Why did this happen to me?” but, after working through the emotion that often comes with tough times, I prefer to ask, “What now?”

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From catching up with my coaching colleagues a common theme that keeps coming up is that CEOs and senior leaders are struggling to build or maintain a sense of culture within their teams or across their organisation. While it is a new world, a lot of the skills leaders possess can be easily transferred to this new world. The problem is that in the majority of cases these skills are simply just tweaking the basics. (more…)

According to Wikipedia, “Let them eat cake” is the traditional translation of the French phrase “Qu’ils mangent de la brioche”, said to have been spoken in the 17th or 18th century by “a great princess” upon being told that the peasants had no bread. The French phrase mentions brioche, a bread enriched with butter and eggs, considered a luxury food. The quote is taken to reflect either the princess’s frivolous disregard for the starving (more…)

I was only ever pretty average at school. The best grade I got was a ‘B’ and I only got it once. Needless to say the world of academia wasn’t for me. I was more into sports and training at the time so it was off to fitness and leisure management for me. What was really interesting is that I soon propelled myself to the top of the class. (more…)

Have you ever been brushed off, ignored, demeaned, silenced, or humiliated? These painful and memorable experiences trigger the self-censoring instinct that is within us all and effectively neutralises performance. When social friction exists in a team the predictable approach to our work is one of caution, preventing people from bringing their whole self to work. (more…)

Welcome to 2022! What a year it’s been! Indeed, the great thing about a new year is that it gives us the energy, the determination and the focus to do something new. Unfortunately, most of us, by the end of the month, will already have lost our will to continue with the changes we so fervently committed to only a few weeks before. We’re funny ol’ creatures, aren’t we?

The question in the title is a big one. Mostly we’re asked the question, who are you? (more…)